Refund Policy

All subscription payments for Finiest (a service provided by BiswaSys) are processed by Paddle.com Market Ltd. (or its applicable affiliate), which acts as the Merchant of Record. Paddle is responsible for managing refunds, chargebacks, and payment disputes on our behalf.

Finiest subscription plans are non-refundable for partially used billing periods. If you cancel your subscription, you will continue to have access to the paid features until the end of your current billing cycle, and no further charges will be made.

To request a refund, you may:

• Contact Paddle support directly through your Paddle customer portal, accessible via the link in your purchase confirmation email.
• Email us at support@finiest.com and we will forward your request to Paddle for processing.

Refund requests are reviewed by Paddle in accordance with its refund policy and applicable consumer protection laws.

Refunds may be considered in the following circumstances:

• You were charged in error or charged for a subscription you did not authorise.
• Applicable consumer protection laws in your region provide a statutory right of withdrawal.
• The Service was unavailable for an extended period due to a fault on our end.

If you believe a charge is unauthorised, please contact us or Paddle before initiating a chargeback with your bank. Unwarranted chargebacks may result in account suspension.

Approved refunds are processed by Paddle and typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.

If you have any questions about refunds, please contact us at support@finiest.com.